AI sales agent

Miles Media wanted a first-contact sales rep that is available around the clock. It had to know the service list, handle common objections and qualify leads on budget, authority, need and timeline.

1. Wrote the agent's personality, service knowledge and objection handling as one script that every version of the agent reads.
2. Built a small server that sits between the voice platform and the language model and streams answers back fast enough for a live call.
3. Gave the agent four tools: look up a customer, fetch service details, book a meeting and log call notes with a lead score.
4. Added a text-only test mode so the script can be tried in a terminal without a microphone.
5. Made a dashboard page with a test call button, the agent profile, the service list and setup steps.

• Voice conversations
• Lead qualification
• Meeting booking
• Call notes with lead score
• Text test mode

Built in March 2026 as a local prototype. The customer and product data are sample records and the company background was never filled in, so it has not gone live.