Work/Apps & tools

GuestMarket platform

A multi-hotel platform where guests scan a room card, browse a store branded as the hotel, and staff fill orders from a live board.

GuestMarket platform screenshot
Client
Miles Media
Type
Hotel ordering platform
Date
Aug 2026
Status
Live

Most hotels already stock a grab-and-go market near the lobby, but a guest in their room at night will not walk down to it. GuestMarket puts that market on the guest's phone and gives hotel staff and managers the tools to run it. Each hotel keeps its own branding, products and delivery hours, and groups can see all their properties together.

  1. Built the guest store: scan a card, browse by category, fill a bag, add a tip, then charge the room or pay by card.
  2. Built the staff order board, with a chime and email for every order, a printable signature slip and an end-of-day room-charge export.
  3. Gave managers tools to add products and photos, set prices and delivery hours, run promo codes and schedule featured products.
  4. Added reports on revenue, top sellers and busiest hours, and QR cards that carry each hotel's logo and are checked to scan before printing.
  5. Built an operator portal and guided setup that bring a new hotel online, assign its plan and show activity across all properties.
  6. Offered three store designs and per-hotel branding, so each property looks like itself and nothing mentions GuestMarket.
  • Branded guest store
  • Live order board
  • Room charge or card payment
  • Sales reports
  • QR room cards
  • Multi-property logins

In production since August 2026, with fictional demonstration hotels that show the guest store, the order board and the reports.

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